Intermittent connection issues loading/changing site- secure connection failed/site can't be reached

[EDIflyer]

Is anyone else occasionally getting a 'connection down' error from Chrome (or 'Secure Connection Failed' from Firefox) when changing page - if I hit refresh it works fine. At first I wondered if it was the site I was using but have noticed it on multiple different major websites over the past couple of months and not noticed it from other locations where I don't use Three Broadband so does seem to be related to the router/connection (this is via wired Ethernet too, so not a WiFi problem).  I've tried changing DNS server in case that helps but no difference.

It mainly seems to happen when trying to first load a site or (annoyingly) at checkout when a different site is being loaded as part of the checkout process.  It certainly doesn't happen everytime but does happen with reasonable frequency.  I've also noticed I often get it when trying to pull/push from/to Github too and have to do so a number of times for it to work (browsing the Github website works fine).

I'm using a NR5103E with Firmware Version V1.00(ACBJ.0)b14 - I tried rebooting it but to no effect.

[bytespider]

I was a bit harsh about WARP before, seems they moved from Wireguard to HTTP3 proxies which is much lower latency. Whilst it's not an ideal solution, it has come in clutch several times this past week, where the speed reduction and latency of a traditional VPN wouldn't have been acceptable.

[Nameless]

It's great to hear that WARP has worked for you as much as it's been working for myself although I'm curious to know how much WARP affects your speeds and latency compared to a traditional VPN since I currently don't use one

[bytespider]

Baseline 480Mbps Ping 18ms

VPN (Europe sever) 270Mbps Ping 96ms

WARP 400Mbps Ping 20ms

[Nameless]

Thank you for sharing the information - That is quite the significant difference! I was not expecting the VPN to reduce your speeds by that much

I can only imagine what WARP+ would be like in comparison but standard WARP is good enough for my needs at this time

[Nameless]

Thank you for sharing this information - That's quite a drop in speeds when using a traditional VPN compared to WARP!

Unfortunately I have not been able to test WARP+ but is is supposed to be even faster than standard WARP although it does cost...

With that being said, if WARP can do everything needed for free then it might even replace VPNs for some that would consider using them under Three

[Midnight54]

sigh - noticed now today that Three have enabled adult content filter.

I can't log in using my Three broadband sim number because it wants me to "register again" since they made their changes, but my other phone sim is registered with the address etc and so it just fails and round in circles.

So more faff to have to contact them to sort that account to a) disable adult blocking, b)moan about this issue to them and find when my contract comes to end

[Midnight54]

ok so rebooting my router this morning, and content filter is off - so no clue what that was about - I'd been rebooting it a few times earlier that day whilst adding an OpenWRT router into the mix

[l0hn]

FWIW I switched to IDNet's 5g service, which also runs ontop of Three's infrastructure so I can point my antenna at the exact same mast. I no longer have any of these issues with dropped packets.

It's a bit more expensive and I've noticed around an extra 10-15ms latencey on average, but most importantly it actually works.

[Nameless]

Given that IDNet uses Three's 5G network, do they use the same APN details? I would often switch between using Three's stated APNs of 3internet (Most problematic) and three.co.uk (Currently using) whenever I had issues but using WARP has stopped me from doing so

[Midnight54]

Hoped this thread going quieter might have given support the opportunity to address it but nope absolute zilch.....pathetic.  They just hoping the problem going to go away on its own? 

This is now the most commented thread in this broadband section yet its tumbleweed from them in trying to resolve it