Broadband – Get support for broadband related queries

ZTE MC801A ROUTER

The ZTE 5G MC801A router is not fit for purpose, I have just had a free replacement and will see how it performs. The main issue is with online banking apps security

5G ZTE MC801A (B15 firmware): Unable to connect to PlayStation Network and streaming platforms

Hello,I am extremely frustrated, I have the 5G ZTE MC801A (B15 firmware) and it was working perfectly until some days ago I started noticing some video content would refuse playing in some cases, even if the speed was as good as always and then it wo...

Faulty 5G router?

I’ve spent the last two weeks reading about 25 forums on this very issue.My device circles from 4G+ (excellent) > 5G (no signal) > No Sim Installed. I’ve done the manual band selection and have managed to get it to work on 4G only but when I first ha...

Signal drop outs

Hi all, I have one of these devices. I have placed it using the recommendations of where to put it when you login. It works great some of the time but then will just randomly drop down to one bar of signal. Any tips or tricks?

Home broadband mobile wifi

Hi there just wondering I'm going Blackpool at weekend anyone know if I can take my mobile broadband with so get bit of piece and quite during conference breaks

Sercomm LTE2122GR 4G Plus Firmware update

Can anyone advise how to check for Firmware updates? My current Firmware is listed as4G+ Hub-3.8.00.09 is this the latest version?

Can’t register my new sim and device

Received my MiFi upgrade and can’t register the sim as the number is unknown on device system, reset it and turned it off. Any tips ?

Configure DDNS on my Three 5G router

I have a Wordpress blog running on my computer. I need to configure a DDNS on my router so that my blog can be access from outside the home network.How do I do this on the router admin UI.

Home Broadband not available, Slow speed due to congestion, empty promises

Upon checking again different areas for 5G home broadbands on the coverage checker, it states that Home Broadband is not available. Not even 4G. This is odd as these address are under 5G coverage. It seems that areas that has 5G home broadband availa...

Always 1 step forward 2 steps back with Three

So since they 'shrank' the coverage map with my mast 'upgrade' and my signal dropped, I managed to reposition my router better and higher, used a reflector and got it back into a solid 'Good' rating (-104db, -3db). So speed was moderate/good.Then on ...