Broadband

Find out more on topics like Mobile broadband, Home Broadband, Mi-Fi, speed, security, 5G broadband and more.

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Zte mc888

I've noticed I get a blue light on the network and it dropps signal and when I reboot it seems ok I'm having to do this 2 to 3 days and I noticed the speed has dropped

PlayStation 5

Good evening all!I’ve had a three 5G home hub for the last 12 months and it’s been fantastic. All of a sudden out of the blue my PlayStation 5 won’t connect to the hub? All other devices are working fine as usual just the PlayStation 5 not being able...

Josh1992 by Fledgling
  • 1536 Views
  • 1 replies
  • 0 likes

Internet issues still not resolved

Ive had issues with me Internet for over a week. Three decided to offer help, so after a week I decide to go to local store. After getting nowhere, a tech friend suggested a replacement sim card. I Ordered a replacement simcard yesterday - arrived th...

Ranosian by Fledgling
  • 1590 Views
  • 3 replies
  • 0 likes

Internet connection lost daily requiring a reboot

I have NR5103E, and an excellent signal, with over 300mbps download most of the time. There's only 1 mast in the village, and it's about 200m distance. Once a day, around 9:30 am, the connection drops - is it possibly a new address being leased once ...

Another 5g router return nightmare along with misbilling

August 18th, I cancelled my 5g home broadband via PAC, figuring this would be the easiest no hassle way to do so as it would be all automated.  How wrong was I!  Three continued to take another months money 6th of Sept, despite the line being cut off...

Happy customer with 3

After being with virgin media for a long time I decided to change internet provider. I went for 3 monthly home broadband 5G hub , because I wasn’t sure how it will work for me .To my surprise everything worked perfect, so I decided to go for 24 month...

dref by Fledgling
  • 3265 Views
  • 8 replies
  • 3 likes

Non existent email with Returns Label

Having tried without success to replace my Virgin fibre broadband with a three 5g home broadband set up, I contacted three by telephone on Sunday 24 September. After going round in circles for some time with the advisor about moving it from this room...

Boblees by Fledgling
  • 1891 Views
  • 3 replies
  • 0 likes

New 5G masts for BN17

In December 2022/January 2023 Three erected four new 5G masts in my area. To date, only one of those masts has been activated. Can you please advise when the remaining masts are due to be switched on as the active mast is too far away from my propert...

Lost 5G Broadband Return & Terrible Customer Service

A terrible process all round. I spoke to Three Customer Service due to underperformance of my 5G router, and they agreed to waive termination fee and cancel the contract, upon return of the device. I was informed any payments were on hold.The returns...

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