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Intermittent connection issues loading/changing site- secure connection failed/site can't be reached

EDIflyer
Involved

Is anyone else occasionally getting a 'connection down' error from Chrome (or 'Secure Connection Failed' from Firefox) when changing page - if I hit refresh it works fine. At first I wondered if it was the site I was using but have noticed it on multiple different major websites over the past couple of months and not noticed it from other locations where I don't use Three Broadband so does seem to be related to the router/connection (this is via wired Ethernet too, so not a WiFi problem).  I've tried changing DNS server in case that helps but no difference.

It mainly seems to happen when trying to first load a site or (annoyingly) at checkout when a different site is being loaded as part of the checkout process.  It certainly doesn't happen everytime but does happen with reasonable frequency.  I've also noticed I often get it when trying to pull/push from/to Github too and have to do so a number of times for it to work (browsing the Github website works fine).

 
I'm using a NR5103E with Firmware Version V1.00(ACBJ.0)b14 - I tried rebooting it but to no effect.

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525 REPLIES 525
Midnight54
Established

Not been running any tests today but after switched off work vpn man its been incredibly bad today especially - sometimes taking half a dozen refreshes to load many pages.  @JonathanB  Come on man, why no updates on this

Midnight54
Established

Ran it for a few hours tonight, (bearing in mind this is the 5000 rather than 500 (I'm assuming in millisecond) delay between each try

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Once more today, Real-debrid is showing around 40% failure, Santander approx 5% (cant be bothered to work exact figures), 

And yet more days without any response from support on what action is being took

For those that volunteered to do testing for them, did any engineers actually get back to you?

toaster
Active

I was asked to confirm what times I was available but the engineering team never confirmed. @JonathanB said they'd try to rearrange for the following week but I haven't heard anything - that was about 2 weeks ago.

bytespider
Involved

Nope, Nada, Not a Sausage. Thoroughly disappointed 

Midnight54
Established

With AkiTaiyo's help, modified the other script slightly and ran it last several minutes, ssl errors being logged successfullly now.  Reddit for most part returns failures for some reason, but still gets SSL errors once in a while.  I suspect that if I increase the delay between each check that the SSL errors might increase

Mostly been working over VPN today as had lot of work to do so not tested much of actual real life browsing, but the issue is definitely still there

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Midnight54
Established

Increased the RequestInterval from 500 to 5000 to slow down between checks, and real-debrid is significantly worse for SSL failures right now - with 21 out of 44 requests SSL erroring, and 9 out of 44 so far for Santander

Midnight54
Established

After running for some time with the much larger delay, almost 50% failure for SSLs on real-debrid.  Santander seems to have waves where it gets several failures then is ok for a while.

wikipedia I noticed shows there fine on each test, but I accidentally clicked a google result that was a wiki link and actually had the error in the browser, so the errors are still actually there but not captured

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Midnight54
Established

and I need to add accounts.google.com to the list

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EDIflyer
Involved

Out of interest are others having issues with The Internet Archive? 

For insecure (http://web.archive.org) I get the 3 Content Blocker message, for secure (https://web.archive.org) I get the usual ERR_SSL_PROTOCOL_ERROR 100% of the time.

Midnight54
Established

In browser web.archive.org is working for me.  I'll add it to the checker that I'm running.  Current update on that is approx 40% SSL failures on realdebrid by tar the worst performing.

Probably reddit after that with a mix of SSLerrors and timeouts, then pinterest and Santander.  This is with the 10x longer delay so has been over quite a period of time

 

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