Broadband

Find out more on topics like Mobile broadband, Home Broadband, Mi-Fi, speed, security, 5G broadband and more.

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5G Home Broadband Hub Work VPN Problem

Hello,I use ZTE 5G Home broadband modem. When I try to connect my company VPN it keeps disconnecting after a while. Company use `pulse secure` for vpn. I made some research this is not about with modem position (I have good signal quality) or somethi...

umut by Fledgling
  • 13256 Views
  • 16 replies
  • 2 likes

Content Filter

Assuming you turn off adult content filtering does three block anything else? Torrent trackers, illegal activity etc are the usual candidates. I can not find an official statement anywhere and wondered what peoples experience was?I don’t want to swit...

Plumb by Fledgling
  • 1871 Views
  • 2 replies
  • 0 likes

Cannot subscribe to 5G Home Broadband

Upon checking the website on areas that used to have 5G broadband, now it says that --------------------We can't offer Home Broadband at your address right now, but we're busy expanding our network to connect more homes.Check out our Mobile Broadband...

Best solution Not receiving a returns bag after cancelling my contract in March

Hello.On March 3rd I cancelled my contract within the initial 30 days and was confirmed no payment due and I will receive a returns bag after which my account will be closed. A simple straightforward process for most reputable companies I have dealt ...

ro90882 by Regular
  • 4359 Views
  • 11 replies
  • 3 likes

Best solution Problem downloading some movies from Sky store

HiWe have a ZTE home broadband hub.We are having trouble downloading some movies from Sky store to our Sky+ HD box. It only affects some movies, primarily very new releases or those on pre-order. We had. Sky engineer come and he could find nothing wr...

Unable to return Three 5g Broadband router.

I signed up to the 3 5g Home Broadband on 5/2/23 and picked up the router from a 3 store the following day. Set up was a breeze but over the next 3 weeks the signal became ever more unreliable for some reason, so I contacted 3 customer service by let...

Gary501 by Regular
  • 9741 Views
  • 17 replies
  • 1 likes

4G Rural Broadband Woes!

I have had a Three 4G Broadband contract for over 6 months now and in that time I have probably been happy with the service for about 6-8 weeks.I accept that I do live in a bit of a rural blackspot and as such have an externally mounted directional a...

Best solution 5g vanished from my area of Sheffield

Up to a week ago I had speeds of up to 700 mbps on my Three 5g broadband router. Then suddenly there was no 5g signal at all and the network light on the router was solid blue, indicating 4g availability.Three say coverage is normal in my area (Sheff...

Martin by Fledgling
  • 4440 Views
  • 11 replies
  • 0 likes

Cannot change WIFI settings on NR5103E running b12 firmware

NR5103E on b12 firmware works perfectly with the as supplied wifi setup,, one SSID for both 2.4 and 5 ghz.  I have tried to separate the two bands with different SSIDs and change the 5ghz to a higher channel (100) but any change that I try to apply r...

rtowen by Fledgling
  • 2238 Views
  • 2 replies
  • 0 likes

Change Mifi plan to unlimited

I bought a month to month 10GB plan with a Mifi device. I contacted through live chat to upgrade this to unlimited but was told that this wasn’t possible until the end of the contract (even though it’s a month to month one).When asked if there was an...

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