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on 22-10-2023 03:21 PM
Is anyone else occasionally getting a 'connection down' error from Chrome (or 'Secure Connection Failed' from Firefox) when changing page - if I hit refresh it works fine. At first I wondered if it was the site I was using but have noticed it on multiple different major websites over the past couple of months and not noticed it from other locations where I don't use Three Broadband so does seem to be related to the router/connection (this is via wired Ethernet too, so not a WiFi problem). I've tried changing DNS server in case that helps but no difference.
It mainly seems to happen when trying to first load a site or (annoyingly) at checkout when a different site is being loaded as part of the checkout process. It certainly doesn't happen everytime but does happen with reasonable frequency. I've also noticed I often get it when trying to pull/push from/to Github too and have to do so a number of times for it to work (browsing the Github website works fine).
3 weeks ago
Personally I would recommend doing what is best for yourself overall - I am only still with Three iD mobile (Uses Three's network) because I use Cloudflare's WARP over the top to prevent these errors and it is the cheapest and fastest internet connection available for my area
If Cloudflare's WARP and/or an added VPN would not be feasible or cost effective (WARP has a free version), then I would be looking at my alternative options carefully
on 03-03-2025 07:52 PM
Coming up to the end of my 2 year contract so just put in my 30 days notice to cancel. Somehow I managed to resist Three's offer to lock in for a further 24 months...
I intend to buy my own router (returning the Three one as is required) and try other 5G options since cable options for me are poor.
on 03-03-2025 06:00 PM
An earlier check in because I decided to do a quick test
DuckDuckGo caused the issue this time then https://docs.pi-hole.net/
The first error took about 2 minutes - The second took 5 seconds after that...
How have things been for you all?
on 03-03-2025 06:15 PM
For the sites I frequent, including Github, things have been fine. But I also use Chrome so I may not notice a slightly longer delay as the page loads.
on 28-02-2025 11:28 AM
A check-in with no changes
Using my list of problem sites and starting backwards, Pavlovia and Background Noises • Ambient Sounds • Relaxing Music | myNoise ® both gave the error the first time I loaded both websites
How long did it take to encounter the issue? Less than 10 seconds
Needless to say, this is still a problem
I remember that there was supposed to be regular check-ins with updates from Three - It seems that there must be another issue there...
on 20-02-2025 04:47 PM
Still the same crap. Is anyone actually bothering to try to fix this, or are three just hoping it will go away by doing absolutely nothing?
Hint: that isn't working, guys. Well over a year now. Madness.
on 20-02-2025 05:50 PM
OP of the thread here! - still experiencing the same issues but FTTP now an option where I live so I'm leaving to move to that instead. Although the VPN workaround does the trick for my PC I find it a pain having to activate it on other devices and just want a nice stable connection that works!
on 21-02-2025 12:31 PM
Likewise. The FTTP installers are here as we speak. I'll be glad to get away from this unholy mess. The last straw came when I tried to install a Blink doorbell and it would barely work due to the number of errors connecting to their servers.
on 14-02-2025 09:57 PM
An extra for this week:
Disabling band N78 to enforce the 4G mode does not eliminate the issues - It just becomes rarer to encounter
I will continue testing things as usual
on 13-02-2025 11:18 PM
A check-in after a fairly busy week
I have not seen any changes - In fact before sending this message, I started going through the list of problem sites in reverse order and hit the issue with the second site (That would be Overview of Pi-hole - Pi-hole documentation)
Maybe things are worse now? I still use Cloudflare's WARP therefore I would imagine that VPN and WARP (Or equivalent) users have been shielded from this