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LAN/ethernet ports not connecting to devices 5g hub

Stimpakman
Fledgling

I have recently got the 5g hub and am finding that devices connected to it via ethernet cable are really hit and miss whether they find the network. Keep getting errors such as cable isn't connected. Cables have been checked on another router and work fine. Is this a known issue? 

  • 5G
13 REPLIES 13
JonathanB
Community Moderator
Community Moderator

Hi @Dazzar, thanks for confirming this info again but the questions I've asked are directed to the OP @Stimpakman. We'll need them to answer too, in order to see if there's any correlation with the issues you've described.

JonathanB



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Dazzar
Established

@JonathanB  Yes I realised this when I clicked send 

JonathanB
Community Moderator
Community Moderator

No worries @Dazzar,

I've sent you a private message earlier to ask for a bit more info about the issues you've been facing with the ZTE router.

JonathanB



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.


Dazzar
Established

Hi what router do you have ? I’m having problems with the ZTE801a that keeps dropping Ethernet