Broadband

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Massive speed drop in evening, three unable to help

Posting my very poor experience with Three in case it helps others.Had three 5g broadband for nearly 2 years. It's been fairly reliable (I work from home on the web).On the 22nd of November I lost connection at 7:30am - noticed on the network checker...

bigjim by Regular
  • 1200 Views
  • 1 replies
  • 0 likes

Ridiculously bad 5G speeds.

It seems my area finally has 5G nearly a year down the line after the branch manager promised we got 5G when we purchased it in store..Service has been ropey throughout the year with 4G, speeds were okay at around 50Mb down, and now to this.It's so s...

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MJW-GTR by Active
  • 1125 Views
  • 2 replies
  • 0 likes

Actual 5G connection speeds for home broadband

I have a Three mobile SIM at the moment, and noticed the other day that I can get an amazing 1.2Gbps download speed on my phone.  My VDSL home broadband isn't great, and 1.2Gbps would be a massive improvement, so I was looking into switching to Three...

NR5103EV2 Not getting IPv6 address

Hi,I got the 5G broadband with NR5103EV2 hub last week, I’ve had it connected to the network since and haven’t got an IPv6 address on the cellular WAN.Is there anything I can do to get an IPv6 address? I’m currently using the “3internet” APN.

jackl5 by Fledgling
  • 2218 Views
  • 3 replies
  • 0 likes

Since Fridays outage poor connection

Since Fridays outage my internet speed has gone from sometimes getting speeds of 500 to 600 to if i'm lucky briefly getting 100mbs. Most commonly getting about 20mbs sometimes a lot lower Have factory reset the router and made no difference and put t...

5G Hub Home BroadBand issues

I have had a 5G Hub for 5 weeks and not managed to get a single MB of use out of it. The call centre provided a replacement hub after 2 weeks, then they keep saying to pull the Sim out and put it back in but the Hub sas the Sim isn't recognised and t...

Gez8 by Fledgling
  • 1644 Views
  • 3 replies
  • 0 likes

Help for a school

Hi there.  I am the headteacher of a large secondary school that has had to close a significant part of the school due to a structural issue.  I have 1000 students who are unable to come into school and we are having to return to online learning.  A ...

almbull by Fledgling
  • 1013 Views
  • 2 replies
  • 0 likes

Massive speed drop after 5pm

I've been a three 5g home broadband customer for ~2 years now. I've had my problems but it's always been fairly decent... up until about a month ago.We had a day where we could only get the slowest ~3-4mbps) download speed but it turned out there was...

bigjim by Regular
  • 1654 Views
  • 4 replies
  • 0 likes

Three 5G Home Broadband: No 5G and slow speeds for more than a month

Hello, a month ago there was an issue in my area due to works in a mast and for more than a week we were left with really low speeds to the point of making impossible to work from home at some times.Since then, according to Three Network Status Check...

JG1 by Regular
  • 1066 Views
  • 2 replies
  • 1 likes

Ps5 not connecting to the internet

About 3 months ago my Ps5 stopped connecting to my internet even though every other device connects and works to the internet. I’ve read multiple other posts about this and have tried changing dns settings but it still doesn’t work. Can somebody plea...

Noman by Fledgling
  • 1757 Views
  • 3 replies
  • 0 likes
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