Broadband

Poor speed

MAC IP addressing

I have purchased a wifi extender, and I was reading that I have to change my 3 broadband router to allow MAC IP addresses. So when I add the MAC Ip address that refers to the wifi extender my broadband switches off and I can't connect to the internet...

Why's Three trying to SCAM its customers - I ordered NR5103E V2 package and received NR5103E V1

I finally took the plunge and ordered three's broadband package yesterday which stated that I was ordering this:Note: They advertise the router as being NEW and a Version 2So I basically should have received a new V2:https://devicesupport.three.co.uk...

Can I separate the 2.4ghz and 5ghz networks on Three 5G Hub MC888

Hi there I’m needing my hub to utilise 5GHz however it is only showing as 2.4GHz.when I found a similar issue it said go on the app and adjust the settings there however there is no such section on the app 

5g router has been down all day

My 5g router is on and has been reset multiple times and still no internet. It says connected with no internet. called and they said they closed down all 3g towers however this router gets 4g (doesnt get 5g) it went back on for about 3h and now off a...

PS4 and PS5 will connect to the hub but not the internet

I have had the 5G router for just over a week now. Initially my kids PS4 and PS5 could connect to the internet via WiFi, however after a few hours (and a massive Fortnite update) they stopped connecting to the internet.They both connect to the HUB vi...

Three 5g hub flashing blue light

Ok so we have a three 5g hub in a barn workshop at the back of our house and has been working fine for over a year really good download speeds as we are close to a 5g mast.  We decided to get one for the house also as the speeds are really good, new ...

Return of Broadband Router - 3 Claiming Not Recieved have tracking showing posted and signed for

HiPulling hair out here,  returned my 5G Broadband Router in Sept using the provided returns bag, via royal mailHave receipt showing it posted and tracking shows it arrived at the returns centre and was signed for 2 days laterNow I get an email sayin...

Phone Reception in Covent garden Leicester Square area of london

Hi- everything time I go to the west end in london my 3 phone won’t work.I can’t look up train times, access apple or google maps, get an uber, check train times etc . It’s useless . This happens consistently but seems to be only 3/me as I know other...

Broadband

How do I pay my broadband online just now please