Broadband

Find out more on topics like Mobile broadband, Home Broadband, Mi-Fi, speed, security, 5G broadband and more.

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Why can't Three raise my returns label.

I tried numerous times to send back a 5g hub that does not work. Trying to get a returns label is like pulling teeth. I've had 12 emails about promotions etc etc but the minute I want to send something back it falls on deaf ears. I've since got a hub...

Iceriger by Fledgling
  • 961 Views
  • 2 replies
  • 0 likes

NEW SIM FOR YOUR ZTE MC801A WILL MAKE EVERYTHING OK THEY SAID

Home Broadband contract with Three for 1 year and 7 months. Excellent speeds and no disconnection ever. I was so pleased with this system. However just over two weeks ago the modem/router started disconnecting from the local 5G network several times ...

Best solution Unable to Change Wi-Fi Name or Password on 5G Hub

5G Hub arrived this weekend and all working well, but I am unable to change the Wi-Fi name from the default. I get an error when changing the password, even though I have a strong password (green) meeting all the relevant character criteria. Tried vi...

I can't return my 5G Broadband

I have reached out to Three multiple times, both in person at a branch and through live chat. At the branch, I was informed that they couldn't cancel the contract and directed me to handle the cancellation via live chat. Upon contacting them through ...

bnn99 by Fledgling
  • 2783 Views
  • 6 replies
  • 1 likes

Can’t log into 192.168.1.1 from any device

I ah e this hauwei router for years now and I think I may have updated the admin password which I can’t remember. Now I can’t connect to 192.168.1.1 I used to be able to do it.I can log into the HUAWEI AI app but I need to work on APN as none of the ...

Pedzilla by Fledgling
  • 2994 Views
  • 3 replies
  • 0 likes

Best solution 5G Router Return - Packing

I'm cancelling the 5G backup service I've had and obviously have to return the router. Trouble is i can't find the original packing. Has anyone else returned a 5G router without the original cardboard box / packing? I'm concerned I may be billed extr...

This can't be for real?

This has been my 5G home broadband speed for the last few hours....are there known problems with the 5G service? It was great for the first three months I had it and now it is either really slow or needs a total reboot once every 24 hours.

Screenshot 2023-11-01 at 22.20.02.png

None sending of return lable for 5G modem

Hove been having increasing drop out problems with my 5G modem. As I am deaf and my wife is blind we have many of our systems linked on our lan to controle things such as lights, heating etc. When broadband drops it means not only disconnecting modem...

Terryt by Fledgling
  • 963 Views
  • 2 replies
  • 0 likes

Best solution 5g Router won’t connect with sky puck.

My aunt has a 5g router and it works perfectly with every device apart from one her sky puck. Well that’s the case for the last 3 weeks anyway, before that it worked perfectly fine with the sky puck, now every time I try and connect it to the sky puc...

MrMWB by Regular
  • 2868 Views
  • 5 replies
  • 0 likes
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