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MC888 not connecting some devices!

Jd-Dvsn
Fledgling

My new MC888 hub is connecting to my phone, tv, and other devices with no issue, but my work laptop isn’t! 

MS Teams and Outlook are working, but anything based on a web browser isn’t working - has anyone had anything similar and able to help? 

3 REPLIES 3
Jd-Dvsn
Fledgling

Thanks, I spoke to the IT Team and then followed something I seen online about changing the APN (no idea what this is as I’m not very technical), but it seemed to work after changing that and rebooting everything!

PeteG
Community Support Team
Community Support Team

Hello. 

It sounds like Geluk is on the right track, based on what you've advised. 

Since the laptop is getting access to certain services, it doesn't sound like it's not getting connected - those services wouldn't work at all without a connection.

Pete.



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.


Geluk
Key player

Some restrictions installed by your firm's IT Police?