Broadband

Find out more on topics like Mobile broadband, Home Broadband, Mi-Fi, speed, security, 5G broadband and more.

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PlayStation / PS5 / Gaming / Console

Hello just purchased the 5g mobile broadband and my computer and mobile phone is connected to the internet but I’m having issues with connecting the ps5 as well as my streaming (Nvidia steam)box to the internet.  Both have issues with obtaining IP Ad...

Farravi by Fledgling
  • 31563 Views
  • 11 replies
  • 1 likes

Three 5G Router not Recognising SIM

From CeX, I purchased a used Zyxel NR5103E 5G Wireless RouterOnce it came it had Three branding on it.Setting it up with an unlimited Three SIM card inserted (that allows for use in a router in the T&Cs) results in the wireless indicator light flashi...

Best solution 5G Broadband Availability

I have 4G home broadband at the moment, but am desperate to upgrade to 5g. The 3 website says it isn’t available at my postcode but I’m getting a great 5g signal and speeds on my iPhone both indoors and outdoors, which also has a 3 sim. Anyone know w...

dnh007 by Fledgling
  • 8396 Views
  • 9 replies
  • 0 likes

Three customer support

I have contacted the support several times about my broadband. All they have done is a remote reset   They have no engineers that can help me apparently 

Help setting up My3 on Home Broadband

I have a mobile broadband data SIM. My number is ***********. I am trying to create a my3 account to check my balance buy I am unable to create an account. How do I check my balance?  

Broadband on and off (intermittent)

Ok I’m going insane. About a week ago or so I noticed problems with downloads to my Sky box, and intermittent wifi… long story short I got a brand new router from 3 sweating that it’ll sort out the issues…. Guess what???Yup, same issue. I’m not sure ...

Pavelds by Fledgling
  • 5134 Views
  • 6 replies
  • 0 likes

Ongoing outage in Se10

How long will the ongoing 5G maintenance take to bring she service back to normal. It’s been over 7 days with no end in sight and radio silence on updating contract holders. 

Why is Home Broadband Support so Terrible?

Network status checker has shown "We’re fixing an issue with our network in this area" for weeks now. Mobile phone and home broadband signal (4G/5G) has been intermittent, gradually getting worse to the point I had to borrow a neighbour's WiFi code. ...

rickuk by Fledgling
  • 1565 Views
  • 1 replies
  • 0 likes

Poor signal on on 4G Mobile Broadband Hub

I signed up to Three's 4G Mobile Broadband Hub seven months ago and for the last seven months have enjoyed excellent internet connectivity and good signal, usually averaging 3-4 bars a day (I live in a rural area so this is like having a full 5 bars)...

MrHeath by Fledgling
  • 9713 Views
  • 4 replies
  • 0 likes

NR5103E won't connect to 5G

I just set up my new router and I can't connect to 5G, I seem to be limited to LTE only. My phone connects without issue.Firmware is V1.00(ACBJ.0)b9 and I've been reading about b10 solving some issues (although those people were coming from b8). Any ...

EddersD by Fledgling
  • 39055 Views
  • 40 replies
  • 3 likes