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NR5103e

dora
Fledgling

3 weeks ago

3 weeks ago

After having no luck with the E5-250MA, I have been given a new NR5103e, which has been working well so far for the past three days.

However, I have attempted & failed to log into the admin settings - scanning the QR code does not work as it keeps popping up with 'QR code is invalid', and manually typing in the admin username/password also seems to fail.

Might my device have the wrong login settings printed on it? And who do I need to contact to get the right ones?

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1 REPLY 1
PeteG
Community Support Team
Community Support Team

3 weeks ago

3 weeks ago

Hello, Dora. 

I'm not sure how something like that would happen, but if that's the case, I image the broadband support team would be best equipped to help with that. 

Pete.


Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.


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