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on 08-07-2022 11:38 PM
I am trying to update/change my router.
It's asking for a nano SIM card, but the SIM card in my current router is a bigger one. How do I get a nano SIM card from three please?
on 08-08-2022 09:57 AM
Hey @blue_oap
No problem at all! Follow this link to order a replacement sim.
We will send you out a Trio SIM which has all three sizes, and you can pick the nano-SIM option for your router.
Hope this helps! 😊
SarahC
on 08-10-2022 12:24 PM
I ordered one 3 days ago. but it hasn't com
on 08-11-2022 10:34 AM
Hey @blue_oap,
I'm sorry to hear you're still waiting on the replacement SIM. We expect this to take no more than 3 working days. Just in case it's not in today's post I'll send you a PM so you can get further help with this.
JonathanB
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