Broadband – Get support for broadband related queries

Issue with apps

Within the week right now, the broadband has not been working to its standard. Websites, apps and some even calls are not being able to be connected. I am very disappointed. My microsoft Teams is not working due to this problem, and it is crucial for...

Home Broadband - London Area has been stutteringly RED signal for 2 weeks already

It has been almost 2 weeks since the 5G home broadband signal having disastrous issues:"We're working on fixing an issue in this area at the moment. We're sorry for any disruption this may be causing.We hope to have things fixed as soon as possible a...

Target Virt Camera - Cant Stream

Hi all, I am looking for some help with setting on Broadband Modem. I have the NR5103 modem. The problem i am having is i have a Target Virt which is a dual camera for playing darts with. It allows other players to see your board and also the thrower...

MF286D

I just bought a 2nd hand ZTE MF286D Three router. I switched my Three Sim from a Mifi to the new router. The speed is exceptional, however while i can connect the router to the Bush smart TV, it states no internet connection. It was working a treat b...

1mbps download for 30 hours now

I have been using 5g broadband with three for over 2 years with no issues, on the 16th Jan I suddenly had no connection and I was told there was nothing 3 could do as I was out of contract even though I still pay monthly. So I entered a new contract ...

Slow 5G Broadband

Internet speeds through a 5G Router in Glenrothes area are beyond belief. From average speeds between 150 -220 we’re lucky to hit 10 - 30 at the moment. Signal strength is fine!

Weird Broadband issue affecting certain devices

Woke up to 5g wifi not working this morning. After restarting the router, it seems to have fixed itself. However the wifi was only working for certain devices in the house - such as laptops and phones. All other devices such as smart tvs couldn't con...

Broadband issue

I live in Milton Keynes, MK8 post code. The Home broadband this weekend has be awful. Lots of interruptions, no signal, slow Internet when there is a signal. Really, really poor service.

King's Cross Area Speeds Extremely Slow?

For the past 5 days my Home Broadband download speeds in the King's Cross area have been stuck at around or below 1 mbps. I have tried restarting the device, using ethernet cable, putting the sim in my phone, the speed remains the same. I called to a...

Chaos with broadband

Been offline all day and eventually got hold of the helpdesk to be told my account has been closed because the account holder has deceased?????. I asked to be reconnected as there has obviously been a cockup on their part! To be told it will take 72 ...