Find out more on topics like Mobile broadband, Home Broadband, Mi-Fi, speed, security, 5G broadband and more.
I finally got round to cancelling my 5G broadband (a painful experience on chat for sure!). It cancelled on 2nd Jan and that was confirmed by an email on the 2nd. It also stated "We'll send you details of how to return it separately." but as of the 6...
Using the Three app to optimise the position of my ZTE router I get some odd readings as I move my router about:-81 = Excellent-93 = Poor-103 = Good-106 = FairThis doesn't make sense. If -81 is excellent and -103 is good, then why is -93 poor???Accor...
I’m currently using a Three MiFi 5G ZTE U50the issue I’m experiencing is that the device keeps running at below 5Mb download, and have to hard reset it to get it to run at a normal signal based speed, but this doesn’t seem to last more than a hour be...
I am hoping someone from Three’s technical team can clarify what is actually being provided on 5G broadband. After detailed testing, it is clear that although Three does issue public IPv4 addresses, unsolicited inbound connectivity is still blocked u...
At some point between 0600 and 1200 on 2025-12-10 the download speed on my 4G connection tanked and has remained consistently bad since then. The upload hasn't changed but also remains constant. Its a Zyxel NR5103EV2 hub running V1.00(ACIR.1)C0 in IP...
help !!! my wifi password has been updated, but still comes up as incorrect
For over two weeks now my 5g home internet has been shocking to the point of unuseable. I was getting a fantastic 350mbps at somepoints now i have less than 5mbps.The status page says "sorry we are working on the problem" but no details on what the p...
I am seriously frustrated by the lack of use ability features in this hub, I have only been with three home bb for about 2 weeks, OK I understand there might be a few issues, but this hub is a nightmare. So everything setup, Amazon firestick, interna...
For more than three months, I had no internet at all. During that time, I bought a new router and even replaced my Alexa, thinking the device was broken—only to later discover it simply couldn’t connect.After eventually getting through to someone, I ...
I tried chatting with support and in the end I realised I was probably talking to a bot? They did not seem to understand me and spouted unrelated information and incorrect answers to questions.That aside, I had been enjoying decent speeds with my Thr...
