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No longer able to connect to FTP servers using TLS

bigjim
Regular

Hi there

I've had three home broadband for over a year now. I'm a web developer that works from home and sometimes needs to transfer various files to FTP servers.

Something has changed within the last week as I am no longer able to securely connect to any FTP server using TLS. It's worked fine for the past year. I can FTP via connecting to my non-three phone as a hotspot, so it's not a hardware or software issue. 

This is a major issue for me. 

Please can someone assist. 

14 REPLIES 14
bigjim
Regular

I've spoken to support, who after an hour were still telling me to restart my router and were clearly reading from a script.

Clever-Trevor
Involved

I recall TLS 1.0 & 1.1 now disablement active - ( maybe need to update the version of change ) - this is my guess

rickyg1999
Regular

Is the problem intermittent or constant?

Out of interest which model router do you have?

presnickson
Fledgling

I am having the same issues, the problem is constant, can't connect to any FTP server using TLS.

Did you manage to find a solution?

JonathanB
Community Moderator
Community Moderator

Hi @bigjim@presnickson,

Which model of router are you using?

Thanks,
Jonathan



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.


presnickson
Fledgling

@JonathanB I am using ZTE MC801a

benwalker
Fledgling

@bigjimI'm suffering the same issue. Did you locate a fix?

presnickson
Fledgling

@Benphp I've been able to connect using a VPN

Slobcat1337
Fledgling

Also a web developer and having the same issue, anyone know how to fix this?