Since Fridays outage poor connection

[Kevingoode]

Since Fridays outage my internet speed has gone from sometimes getting speeds of 500 to 600 to if i'm lucky briefly getting 100mbs. Most commonly getting about 20mbs sometimes a lot lower 

Have factory reset the router and made no difference and put the sim into a phone to try it as well.  Is there still issues going on.

[StefanoB]

Same.
I never had great speed, but I was able to get on average 80-100Mbps in download and 8-10Mbps in upload.

Now... less than 20Mbps in download and 0.5(!!!)Mbps in upload.

[Kevingoode]

did you manage to get any speed improvement 

[Kevingoode]

wierd thing is the upload is a lot of the time over 100mbps its like as though its only connecting at 4g

[JG1]

I have had the same issue since November. They were doing some works in a mast nearby and since then no 5G and a max of 120Mbps download (less than half in the evening) but still good upload speeds. I've called support, started several complaints... nothing. The last time I called they told me about some works (not listed in the network status) finishing on the 15th but nothing's changed. I think they were just trying to finish the call.

Awful service and support.