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Slow Mobile Broadband

mikedry
Regular

My broadband has been slow for over 3 weeks now (DD11 area)

I have contacted 3 and keep getting the same answer that their is work going on in my area and they do not know when it will be complete. I am looking to try and find out more info as to when the work will be finished. Are there any other channels or do I just have to sit it out?

13 REPLIES 13
JonathanB
Community Moderator
Community Moderator

Hi @mikedry,

Just checking in, how did the call go on the weekend? Are you still experiencing these slow speeds?

JonathanB



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.


mikedry
Regular

TBH Jonathan I never phoned because I know I wont get an answer. Checker still saying there is an issue and its got even worse!

 

JonathanB
Community Moderator
Community Moderator

Hi @mikedry,

That's really disappointing to hear. I'll drop you a private message with another way to get this investigated.

JonathanB



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.


mikedry
Regular

Many Thanks Jonathan