cancel
Showing results for 
Search instead for 
Did you mean: 

Terrible Internet after renew contract and new HUB

fernandoogihara
Fledgling

After renewing my broadband plan, they sent me a new hub, which is terrible... I can't get connection with all devices at my house, the Internet connection is rubbish, and the system says "too many users in the area".This week, at night, I think all nights I had no connection, and during the day the Internet oscilates a lot. I don't know what I can do, use to be way better than today, but now it's rubbish, and I can see in my phone it's almost impossible to get 5g coverage, it is always 4g+. Really disappointed with Three. L15 area (good 5g coverage says the website)

1 REPLY 1
MZone
Superstar

Put your postcode in the Network Status Checker to see if there is any issues affecting your area. You can also call 333 option 4 option 3 and option 3 again to discuss your issue with tech support.