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on 04-01-2024 10:38 AM
I can no longer turn Google safe search off. When ever I try it tells me:
“You can't change your SafeSearch setting at the moment because someone else, like a parent or administrator, controls settings on the network, browser or device that you’re using”
soon as I disconnect from the WiFi I have instant access to select my level of filtering so it’s a three based setting. Looked all over for some way to deactivate it but cannot find anything.
my account has the adult filter removed but it seems to be blocking everything.
anyone know what’s going on?
on 04-01-2024 05:34 PM
Hello.
It sounds like the filter is not fully deactivated, as the message you're getting would normally only show up when it's active. It's possible something has gone wrong, but you should be able to get that fixed by popping through to the support team on 333 or live chat, and requesting for them to make sure the filter is off.
Pete.
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.
on 04-08-2024 05:49 PM
By default the adult filter is switched on, log into your Three account, and disable it. You may be asked to enter a credit card to do this, no charge, just to verify age. This is what I did and it worked.
on 08-05-2024 10:17 PM
I did the same but still wont work . very disappointed
on 09-02-2024 06:51 PM
same doesn't work