Broadband

Find out more on topics like Mobile broadband, Home Broadband, Mi-Fi, speed, security, 5G broadband and more.

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Conversations

Home broadband return after the contract

Hello there,I am cancelling my 5g Broadband just after my 24 months contract finishes. I gave them 1 month notice.But it was a really challenging conversation with different operators and took more then 1 hour. Anyway…They send me a return bag. But m...

Bedri by Fledgling
  • 6733 Views
  • 4 replies
  • 1 likes

Internet down for days now

The speed of three internet has been at 4mbps instead of my usual 400mbps what on earth is wrong, they can’t say mast as other postcodes in the same down and further away state no problems 

Dazzar by Established
  • 1836 Views
  • 2 replies
  • 0 likes

Home

Hi  i am Olamide Balikis Olayiwola, I was born **/**/****. I went to 3 office on 4th of august 2023, and I was given home board band, the contract has been canceled cos it is not what I need, I was told I will get a bad delivered to my home address s...

Olamide by Fledgling
  • 1701 Views
  • 2 replies
  • 0 likes

Best solution New customer, another 5g issue

Signed up the start of the week and got the modem set up.reading this forum I’m also having the issue where it simply won’t connect to 5g. Have tried all the fixes I’ve seen on here with no success. I’m also getting sporadic drop of internet connecti...

Daz86 by Regular
  • 5022 Views
  • 7 replies
  • 0 likes

5G Hub Issues with certain websites

Hi there. I am having issues accessing certain Over-18 (Adult only) websites via my 5G Home Broadband hub. Google Chrome (and other browsers) kept saying: "This site can’t provide a secure connection<name of site> sent an invalid response.ERR_SSL_PRO...

gino76ph by Regular
  • 12517 Views
  • 6 replies
  • 0 likes

New router losing 5g signal

Got my new 5g router and it's a headache already. Massively variable speeds from around 20 - 200 mb and it loses the 5g signal - when it goes to 3g / 4g it's completely unusable.I want to talk to technical support about it but when calling I can't fi...

julesd by Fledgling
  • 1651 Views
  • 2 replies
  • 1 likes

New 5G router not connecting to 5G

I've received a 5G router today, unsurprisingly given the number of posts I've now seen on this forum, it's not working.I have no desire to spend an hour on the phone with someone rebooting the router and confirming the firmware version. Can I just j...

6 Months of Poor Service

How long are we expected to put up with terrible service? For 6 months there have been issues with my local mast according to three's status page. I'm paying for a service I'm not getting. Last night my download speed on 5G was 0.04mbps. I would be b...

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Caph by Regular
  • 8348 Views
  • 13 replies
  • 1 likes

Use abroad

YGot a MiFi mobile I want to use in France for streaming movies and browsing. If I buy a 24gb data only pay as you go sim can I keep using it until the 24 runs out or am I limited because of go roam to 12 gb?

GillN by Fledgling
  • 1156 Views
  • 1 replies
  • 0 likes

5G Broadband with External Antenna provides no Bandwidth

I have been struggling to find reasons to keep my 5G broadband as there is so many issues with it. I can get 2 bars of 5G with the hub alone, which sometimes delivers 200/300Mb but 1. The hub needs restarting all the time to get a good signal2. I hav...

joe4747 by Fledgling
  • 3684 Views
  • 4 replies
  • 0 likes