Broadband

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Hi  i am Olamide Balikis Olayiwola, I was born **/**/****. I went to 3 office on 4th of august 2023, and I was given home board band, the contract has been canceled cos it is not what I need, I was told I will get a bad delivered to my home address s...

Olamide by Fledgling
  • 1700 Views
  • 2 replies
  • 0 likes

Best solution New customer, another 5g issue

Signed up the start of the week and got the modem set up.reading this forum I’m also having the issue where it simply won’t connect to 5g. Have tried all the fixes I’ve seen on here with no success. I’m also getting sporadic drop of internet connecti...

Daz86 by Regular
  • 5018 Views
  • 7 replies
  • 0 likes

5G Hub Issues with certain websites

Hi there. I am having issues accessing certain Over-18 (Adult only) websites via my 5G Home Broadband hub. Google Chrome (and other browsers) kept saying: "This site can’t provide a secure connection<name of site> sent an invalid response.ERR_SSL_PRO...

gino76ph by Regular
  • 12495 Views
  • 6 replies
  • 0 likes

New router losing 5g signal

Got my new 5g router and it's a headache already. Massively variable speeds from around 20 - 200 mb and it loses the 5g signal - when it goes to 3g / 4g it's completely unusable.I want to talk to technical support about it but when calling I can't fi...

julesd by Fledgling
  • 1649 Views
  • 2 replies
  • 1 likes

New 5G router not connecting to 5G

I've received a 5G router today, unsurprisingly given the number of posts I've now seen on this forum, it's not working.I have no desire to spend an hour on the phone with someone rebooting the router and confirming the firmware version. Can I just j...

6 Months of Poor Service

How long are we expected to put up with terrible service? For 6 months there have been issues with my local mast according to three's status page. I'm paying for a service I'm not getting. Last night my download speed on 5G was 0.04mbps. I would be b...

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Caph by Regular
  • 8345 Views
  • 13 replies
  • 1 likes

Use abroad

YGot a MiFi mobile I want to use in France for streaming movies and browsing. If I buy a 24gb data only pay as you go sim can I keep using it until the 24 runs out or am I limited because of go roam to 12 gb?

GillN by Fledgling
  • 1154 Views
  • 1 replies
  • 0 likes

5G Broadband with External Antenna provides no Bandwidth

I have been struggling to find reasons to keep my 5G broadband as there is so many issues with it. I can get 2 bars of 5G with the hub alone, which sometimes delivers 200/300Mb but 1. The hub needs restarting all the time to get a good signal2. I hav...

joe4747 by Fledgling
  • 3679 Views
  • 4 replies
  • 0 likes

PS5 will not connnect to 5g Hub?

Hi guys, basically what has happened is that I have noticed my PS5 won't connect directly to the Hub, despite it being literally half a meter away. I have tried wired connections and all, and I do not want to fiddle with the options unless I know wha...

mscjatt by Fledgling
  • 4627 Views
  • 2 replies
  • 1 likes

Best solution Returning 5G router.

I have cancelled my contract within the 14 days cooling off period. Was for 30 days free trial as well. I have phoned twice,done chat as well. Hour long each time!! Promised returns label. NOTHING.  I have phoned local stores to see if they will.take...