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Hello, I was wondering if anyone had any strategies for how to get in touch with a more senior team at Three? I feel that I am having a poor and time-consuming experience and at this point I would just like it to be over. July 2022 - ordered Three 5G...
I received my new shiny zyxel zyxel nr5103e 5g hub & swiftly connected all of our devices upon it, all seamed ok until I went to work & noticed I could not connect to our home security cameras &/or the doorbell but, once in our home we could connect ...
I have a strange issue on all of my connected devices, iPhone ipad & Mac. When connected to Three 5G broadband it downloads e mails, but when i click on one to read it, instead of the body of the e mail i get a spinning circle for a min or two before...
Hi Been a customer of 5g home broadband for 6 weeks. My service at first was fast. Now I only get 4g connection. Nothing has changed at my end 5g hub is where it always was.Have been on with tech support and no further forward.My question is why do I...
Hi AllI have a NR5103E which I got in January which is just being replaced because after 3 told me to pin reset it I could no longer log in to it. Anyway I have over 40 smart bulbs and about 6 other wireless devices that I need to connect, above it s...
Since the latest update on my Zygel 5103e to 14 I have almost been unable to watch any tv via the internet. This appears to have been caused by this update , I have gone back to an unlocked cpe pro2 I had knocking around and as soon as I connected it...
so broadband worked ok for a day and since then apparently working on masts (Saturday evening) and now internet utterly unusable. Seems to be a continual problem. Obviously will be switching provider asap but infuriating that a provider can claim t...
For the last year or so I've been running a Home Assistant server on a RaspberryPi at home it has an IPv4 address which the Zyxel forwards requests from the internet using NAT. I use DuckDNS & Let's Encrypt to handle dynamic dns and SSL. This has wor...
Just got a 5G Hub today as I'm currently living in a HMO which has horrible Wi-Fi and I thought this might be a solution but the bl**dy thing won't even detect the sim card. Yes, I've put it in both ways but nothing works.I'm extremely angry cause I ...
It looks to me like Three have provided some kind of firmware update to the NR5103E that has disabled the ability to use the NR5103E with a mesh system.I have a Deco M9 connected via the LAN of my NR5103E hub, and then several other Deco M9 nodes thr...
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