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WiFi Connected but No Internet

YNWARED
Fledgling

Since last night my home wifi has stopped working!

67 REPLIES 67
BitMad
Fledgling

Same connected no internet. The 30 day trial not looking good after a couple of days. Seriously service status is very vague about something going on and will be fixed soon. That's not a good enough response when we rely on internet. Fed up.

YNWARED
Fledgling

Will Three being giving any update? This is ridiculous.

debs1
Fledgling

Mine stopped working in newton abbot for couple hours last night, came back on again, then this morning nothing again, says connected but no internet.

Ro1
Fledgling

Same here East Sussex went down last night says connected but can’t open anything Netflix iPlayer etc

Dar
Regular

Mines stopped working as well 

Dar
Regular

Yes mine as well 

Dar
Regular

Full signal no internet and my router has dropped in signal strength there website says no issues what’s going on I live in the Isle of Wight it went down last night 

Tdnexeter
Fledgling

Yes, not working here in Exeter. Same problems as described above. 

JonathanB
Community Moderator
Community Moderator

Hi Everyone,

We've noticed quite a few new topics have been started around similar issues since last night, so we've merged these together onto one topic.

We’re aware some customers are experiencing issues with their data connections at the moment. Our team are working hard to get things resolved as soon as possible. We’re sorry for any inconvenience in the meantime.

Thanks,
Jonathan



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.


MCat
Regular

We're only 20mins from 24hrs now and absolutely no resolution. It's been causing so many problems today. We've had 2x chat bot conversations, and 2x separate customer service calls to absolutely no avail. We just want updates and obviously some sort of solution. This "service" is absolutely not good enough.