cancel
Showing results for 
Search instead for 
Did you mean: 

Windows 10 connectivity, Dell Latitude E7440 - ZTE MC888

NottsRob74
Fledgling

So, I’ve been gifted an older Dell laptop (appx. 5 years old) and have just started with the 3 5G home BB. 
 I can’t, for the life of me, get the laptop to recognise the ZTE MC888 router. I have perused the ‘net, including this site, and have tried all the usual - both 2.4/5ghz separately, literally been through every wireless channel on both 2.4 and 5ghz, reset the router (even though I know this isn’tt the cause as every other device - iPad/phone, Ring doorbell, PS5, blah blah…connects successfully) et al.

 Laptop wise I have reinstalled the network adaptor (device manager, etc) all to no avail. 
 Can anyone out there offer any further advice?

 

Many thanks, 

Rob.

2 REPLIES 2
PeteG
Community Support Team
Community Support Team

Hello, Rob. 

Along with Geluk's advice, can you also confirm if the laptop is able to detect other Wireless Networks? 

Pete.  



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.


Geluk
Key player

Try turning off router security [temporarily]- does the laptop then see it in WIFI connections?