Broadband – Get support for broadband related queries

Cutting out with heavy rain

Had 4g home broadband for 2 years with few issues until the last week. Now it seems whenever there is heavy rain, the broadband drops, on checking the router it's dropped back to a very weak 3g signal, both mobiles also indicate a poor/no signal. Aft...

5G Outage in Milngavie

Hi Guys, I recently took out a contract on a new 5G router. Things have been going really well up until Friday where there was a service outage. I contacted customer support who said it would be back this morning but no luck. Contacted support this m...

Home broadband no internet

Router came plugged in turned in inserted SIM card no internet what do I need to do ?

4G Mobile Hub

Wanted 5G Home Broadband on 3, where in DY5 area Mobile 5G is available yet Home Broadband 5G is not, also Three have also removed the 4G Hub from their site for my above are. ME Confused, can I get either 'G' Home Broadband at DY5 *** or NOT?

5G home internet in Wolverhampton

Is there 5G internet with good speed in Wolverhampton?

Is the 12 GB - prepaid three sim card (1 month long) can be use without limitation in EU?

I am from Thailand and will travel to EU soon, I used to use the Three 12 gb sim card on my iPhone several times in many countries in EU before covid. Nowaday, it was talked in Thailand that after Brexit, this three 12 gb - 1 months sim card can be u...

MiFi 4G Home broadband

Morning all,Started using the above at the end of June and have had nothing but problems with it since day one. Poor connection being the main issue. I have had the device in every possible place and position in the flat without any joy. Every week f...

5G HOME BB AVAILABILITY/ROUTER

My coverage checker currently shows 5g is not available in my area (PA2***) and my address shows as uncolored. Millimeters away (map wise) 5g shows as available outdoors. In practice, I can now get 5g on my mobile indoors with a consistent speed of o...

Signal Strength 5G

I tried moving my Router to an upstairs window today , this resulted in a marked increase in signal strength and quality, so i bought a Tp_link from argos to improve the wifi downstairs , and now my network is performing much better, i also now have ...

Best solution 4g reception

Hi all. I have an XTE 5g modem and get great speeds. I will be going on holiday shortly to a site that has no Wi-Fi. The 3uk coverage map says that there is ‘good service’ on 4g but no 5g. If I take my modem will it automatically connect to 4g or do ...