Blank screen on three app when I logging in

[MOHSEN194]

When I login on the app and click on go to my account, blank screen comes up. I can’t see my account at all. Could you please help me with this issue. Many thanks 

[Davem1]

I have exactly the same issue, hit go to account and get blank screen, also when I try to top up and all I get is spinning balls and no top up screen. 3 message me telling me I have no credit (I paid 30 quid for a sim on Sunday) yet I can make calls? Tried on iPhone 6S, iPhone 8 and iPhone 13. I've a feeling I've been ripped off here.

[PeteG]

Are you able to try logging in on a PC or Desktop device that uses Chrome to see if that works? Can you also try Chrome on your iPhone if you haven't already? 

Pete. 

[Jfisher46]

I’ve already complained about this issue vier live chat & apparently they are looking into it. But i’m not so sure because tbey told me 7 days to fix the issue & nothing seems to be done. As been over a week already. I think that this problem has been going on alot longer prob june time, i first had troubles on & off through out august & thought something must be up. There must be more going on than what three are letting on. This is really bad for a network not knowing whats going on.

[Loftyscott]

I have the same issue. Pay as you go and can’t top up with a voucher. 3 are about to lose my business due to this crap