My contract ended this January and I just got a sim upgrade. All of a sudden I can’t make any more calls. I was told that this keeps happening to contract phones as a way to get people to keep upgrading new phones. I’m the only person that manages my finances, if I could afford to upgrade the phone I would. This is terrible and not fair on customers. I have no outstanding bills, just the final bill which is not even due yet. What else can I do as I still need this number right now. I’m so disappointed and extremely upset.
