Cannot activate eSim
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on โ11-11-2024 02:47 PM
I am currently on vacation in Ghana, my friend's were able to download the Airalo app to get data abroad! I seem to be the only one whose device is not compatible, I have the Galaxy S20FE! Ive been told I need the eSim activating by my network but I dont have the option in my settings 'add a mobile plan'.
Does @anyone know a way around this?
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on โ11-12-2024 12:45 PM
Hey @MangoSis,
Welcome to the Three Community.
I've had a look on our Device Support page and it appears that the Galaxy S20 FE isn't eSIM compatible, so you wouldn't be able to activate this.
You may want to purchase a Go Roam Around the World Extra pass to unlock your UK allowances of calls, texts and data up to 12GB instead.
Thanks,
Kate
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