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Cannot link Apple Watch to data plan

Stw505
Fledgling

I bought an Apple Watch through 3 and signed up for the 24 month smartphone pairing plan around 3 months ago. 

I am still unable to link my watch to my smartphone data plan. 

On the watch app when I try enable mobile service it just gives me the option to pay £7 a month for a pairing plan. I am already paying £5 a month for a pairing plan. 

I’ve tried to speak to customer services multiple times with no help. I went to the shop and they said I had to phone. Spent over an hour on the phone speaking to 3 different advisors with no luck. Asked to speak to a manager and was told one would call me the next day which did not happen. 

I’m running out of patience as I’m tied into a 24 month contract that I cannot use

1 REPLY 1
MZone
Key player

Have a look at this thread here.