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Lan Ports disconnecting

Dazzar
Established

On my 5g router the lan ports keep disconnecting , so lose internet , hub is still connected 

5 REPLIES 5
PeteG
Community Support Team
Community Support Team

Hi, Dazzar. 

That's no good. How often is it disconnecting? Can you confirm if it's a specific device that's disconnecting from the LAN Port? Or is it a Switch of some kind with multiple connected devices dropping out as well? 

Pete. 



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Dazzar
Established

Sorry also it’s everyday around 4pm

PeteG
Community Support Team
Community Support Team

Do you have any devices connected to the Hub wirelessly? If not, could you try connecting some items to it's wireless connection in order to determine if the drops are also affecting wireless devices? 

Pete.



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JonathanB
Community Moderator
Community Moderator

Hi @Dazzar,

Did you get a chance to check if the same issues are occurring over Wi-Fi like Pete suggested?

JonathanB



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Dazzar
Established

@PeteG 

it just randomly disconnects from my mesh network, and power lines when tried