- Order by phone: 0800 033 8006
- Blog
- Coverage checker
- Store locator
on 04-27-2023 04:36 PM
On my 5g router the lan ports keep disconnecting , so lose internet , hub is still connected
on 04-28-2023 01:46 PM
Hi, Dazzar.
That's no good. How often is it disconnecting? Can you confirm if it's a specific device that's disconnecting from the LAN Port? Or is it a Switch of some kind with multiple connected devices dropping out as well?
Pete.
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.
on 04-29-2023 06:53 AM
it just randomly disconnects from my mesh network, and power lines when tried
on 04-29-2023 06:55 AM
Sorry also it’s everyday around 4pm
on 04-29-2023 11:27 AM
Do you have any devices connected to the Hub wirelessly? If not, could you try connecting some items to it's wireless connection in order to determine if the drops are also affecting wireless devices?
Pete.
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.
on 05-04-2023 11:02 AM
Hi @Dazzar,
Did you get a chance to check if the same issues are occurring over Wi-Fi like Pete suggested?
JonathanB
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.