Devices – Get support for device related queries

Cellular not working on Apple Watch

Hey wondering if you could help! I’ve recently bought a new sim and a new Apple Watch and I’ve had nothing but problems. I’ve been into store and I’ve raised 2 complaints, I’ve had 4 hour long phone calls and yet the problem is still not resolved.The...

Blacklist phone on CEIR

Hello,I am trying to blacklist my device on CEIR over a month but no agent has a clue about what I am asking giving me false information. 30 agents with 30 stories, I have not seen such a mess before. Anyway, I seen here people got sorted, so do you ...

Phone don’t work properly don’t ring out

Somehow my phone don’t phone ring out when someone tried to get in touch doing it for over a month. I try everything to sort it out.

How do i keep my old number

How do I transfer my old number to 3

Sim Card

We were travelling in the UK from Australia in mid 2023 and we purchased a Three Sim Card and paid a fee each month for unlimited Data Usage. Will this Card work when travelling to Ireland in mid 2024 even though it won't have been used for 12 month...

Best solution My opinion and observations of Three

I’ve been on a sim only contract using an iPhone 12 since early August having been with Vodafone for quite some time. I wanted to give my opinion so far on Three which isn’t intended to be in any way reflective or influenced by any posts seen on this...

E53305 - You already have a paired device

I have these issues more than 2 months now, trying to set up a mobile plan on my cellular apple watch.More than 10 phone calls to 3 support and not a single solution. Tried to cancel the smartwatch mobile plan, the customer support team could not do ...

Best solution Faulty watch strap

Fed up with my galaxy 6 watch strap keep detaching its self from the watch all you get from three is contact samsung

PAC not working when trying to transfer old number

Hello there,I’m trying to migrate my number from my old EE account to my new Three sim. I’m following the instructions on the form but am being forced old the PAC number may have expired, although I only requested it yesterday. Do you know what the p...

Best solution Blacklisting mobile

I have been requesting three to blacklist my device from a month which they never did.They keep on saying it was blacklisted but i can see it on so-many websites as clean, even my insurance company says the same.could any one please help me to solve ...