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MMS not sending

Robti
Active

Hi daughter was on iPhone 12 on giffgaff and I was on iPhone 15 with three and I was able to send screenshots to her. Now she has a new iPhone 15 on three and I get the MMS not sent pop up, does this sound correct?

Thanks

1 REPLY 1
PeteG
Community Support Team
Community Support Team

Hello. 

No, that doesn't sound like it's going the right way. You would have been able to do it in the past over iMessage. It sounds like her new device might not have iMessage set up, or the number might not be correctly linked to it. 

Do you have any issues sending images/screenshots to other iPhone users? What about your daughter, can she send and receive them from others? 

Pete.



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