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Conversations

Porting a number from Business to Personal and now LOST

Hi there,I transferred the number I've had for over 20 years from a Business Account to a Personal Account. When the switch was due to happen my service on the old number went down. I tried installing the new personal sim but that also cannot receive...

mccristo by Fledgling
  • 1093 Views
  • 1 replies
  • 0 likes

Pairing plans

So I’m looking at taking out a plan for an Apple Watch. I don’t think I need a pairing plan as I’m happy to use Bluetooth/Wi-Fi like I have done for years. is it possible to just take the plan to buy the watch and not take a plan too? 

KK by Fledgling
  • 1604 Views
  • 2 replies
  • 0 likes

Smartwatch Pairing

Hi, I have a smartwatch pairing plan and recently unpaired and removed my Samsung watch as I’ve switched to Apple. It now won’t let me add the plan to my Apple Watch as says “There’s a problem. A device is already paired” . I’ve tried Live Chat 6 tim...

Smart Watch

I’m hoping to buy a smartwatch and have been researching which watches are supported by Three. Is it only Samsung and Apple Watches that can be paired with my phone through Three? I can’t find the price on the website for Smartwatch Pairing plans. I ...

JenJen by Fledgling
  • 4146 Views
  • 7 replies
  • 0 likes

Will I need a new Sim for 5G

Hi - new member hereI joined Three 8 months ago and at the time I signed up, I was asked if I needed a 4G or a 5G simAt the time I only had a phone capable of 4G so chose the 4G optionI've now upgraded my phone to a 5G ready phone so my question is w...

Proof Of Barring

Hi,I spoke to the contact center at Three and had a conversation with a representative named Steve regarding the theft of my phone. I requested Steve to cancel my SIM card and deactivate the stolen device. Unfortunately, Steve was unhelpful and insis...

Mooni by Fledgling
  • 1085 Views
  • 1 replies
  • 0 likes

Tethering

When I try to tether my iPhone to my iPad three block it saying that there is adult content 

Andy30 by Fledgling
  • 890 Views
  • 1 replies
  • 0 likes