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on 09-21-2023 08:18 PM
I have had this problem for the last two days with my Samsung galaxy watch 6 classic. At 1st they merged my sim to the esim so both ran off the same number, phone works fine off the esim but watch just kept saying setting up service please wait, waited 24 hours went into a three shop and then the lad in the shop reset my watch now my watch has unpaired completely and when i try set the plan/network through the wearable app i get this msg "
on 09-22-2023 04:46 PM
Quick update- so now am not getting that message
on 09-22-2023 04:48 PM
Quick update am not getting this message now Please note that you can’t progress to new subscription as you already have an existing one which is still in progress" its letting me put my login details but says "There's a problem
One of the fields is missing" i have changed my password and still failing to loging.
on 10-03-2023 04:44 PM
Hi @Chris1878,
Sorry for the delay in picking up your posts. I've sent a PM to direct you to some more help with this, if you're still seeing these errors.
To view your private messages on the community, click on your avatar image in the top right of any community page, then "Messages".
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.
on 10-10-2023 05:03 PM
I am having the same issue have lost a hige amount of time talking to three and still seem no closer to a solution 8 week in from purchase. Can't even cancel and get my money back. Please help
on 10-11-2023 12:02 PM
Hi @Michaeleakin,
Just to confirm, the exact same issue so error:
"There's a problem
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.