Introducing Go Roam Around the World Extra

[JonathanB]

Hi everyone,

Great news! We’ve added 92 new destinations to Go Roam – with over 160 in total - from beautiful Thailand to vibrant Mexico. 

And with Go Roam Around the World Extra, you can explore while accessing your plan’s data, minutes, and texts with our inclusive daily roaming passes.*

No inclusive passes? No problem. When visiting a Go Roam Around the World Extra destination, you can unlock your plan’s data, minutes, and texts for £7 for 24hrs* or buy a 3, 7, or 14 day Go Roam Around the World Extra Pass before you travel for even better savings. You can check the rates for any roaming destination before you travel on our Roaming Support page. And if it’s time to renew your plan, why not take advantage of our Value and Complete plans which are bundled with up to 56 days of inclusive Roaming passes, as well as other perks such as Paramount+, extended warranty, free screen repairs and more!

We hope that adding more destinations than ever before to Go Roam is a welcome change. Please let us know in your replies what you think of this new expansion to our Go Roam services, and where you’ll be off to this summer? Read more on the Three blog.

*Fair usage policy applies.

Available on all Pay Monthly plans for customers who have joined, or renewed after 1 October 2021 (no other plans, including Pay As You Go or Pay Monthly plans entered into before 1 October 2021, will be impacted by these changes and will continue to be charged at current standard roaming rates)

[Ousher]

I am a new customer on pay monthly and have just been told that I my contract doesnt include Go Roam!! Your message/website says otherwise!! I had to raise a complaint!! This is absolutely outrageous!! Deceiving customers like that!!! Make it simple!!!! 

[PeteG]

Hello, Ousher. 

All newer contracts are able to benefit from Go Roam. It's not a feature that's added or removed. Go Roam is basically just using your phone in one of the roaming destinations where costs are largely reduced. 

There are Go Roam passes that allow users to cover the cost of their roaming in one up front charge rather than being charged each day, and some of the contracts include those bundles with them. Go Roam passes do cost, and taking a contract with them included also costs. If your plan is less than 14 days old, you can change it onto a plan that has passes included, or you can keep your plan as is and add passes later when you need them. 

Pete.

[blakebritton]

So if I have GoRoam passes that I have gotten with a new phone and plan purchase, does this mean I can just use these for *ANY* of the GoRoam countries, including the around the world extras?

[JonathanB]

Hi @blakebritton,

That's right, so passes which are inclusive with your plan at the time you join or renew with Three can be used for Go Roam in Europe, Around The World, or Around The World Extra without any extra cost.

Hope this helps,
Jonathan

[blakebritton]

ah Wonderful! I was planning a holiday to Japan and Hong Kong in May, so this will be very useful!

[chriskhw]

Hi

Please can you tell me a website where I can just see a single list of the 160 countries covered by go around the World Extra?

Thanks

[Anonymous]

https://www.three.co.uk/support/roaming-and-calling-abroad/roaming-abroad/go-roam?intid=yxtsrch-faq-...

[chriskhw]

Many thanks for the info, regards

[JonathanB]

Hi @chriskhw,

You may also find this page which gives the full list of countries included in Go Roam. Rather than having to check one destination at a time, you can see A-Z lists there.

Hope this helps,
Jonathan

[chriskhw]

Hi Jonathan.  Very useful web page. Thanks