Ready to Roam in 2025?

[JonathanB]

Spring has finally sprung and as we look ahead to the Easter holidays and beyond many people’s thoughts will turn to travel abroad.  Wherever your wanderlust takes you, you’ll want to remain connected, so we'd like to take some time to talk about how you can get ready to Roam.

Go Roam makes it easier than ever to roam on Three allowing you to use your data, minute, and text allowances in over 160 destinations worldwide*.

If you are a Pay Monthly customer and you joined or upgraded after 1^st Oct 2021, then you can use your allowance in all three Go Roam bands. 

• Our Three Your Way Value and Complete plans include Daily Go Roam passes, giving you up to 56 days of roaming.
• No inclusive passes? No problem, if you are on our Lite or Advanced plans, you can still pay less for roaming by buying a Go Roam pass before you travel. You can get a pass for 3, 7, and 14 days. It’ll activate the first time you use your allowance abroad.  What’s more, you can get up to 2 days roaming free when you buy a Go Roam pass*.
• You can easily check whether your plan has inclusive Daily Go Roam Passes, or buy a Go Roam pass  by visiting My3 or by logging in to the Three app.
• Where either the inclusive pass allowance is exhausted or a roaming pass has expired, you'll be charged the daily roaming charge**.

If you are a Pay Monthly customer and you joined or upgraded before 1^st Oct 2021

• You can use your allowance in Go Roam in Europe and Go Roam Around the World without worrying about any Daily Roaming Charges, as these don’t apply.
• If you are travelling to one of the 92 destinations in Go Roam Around the World Extra, you will pay the ‘rest of world rates’ – which can cost a lot more and so we would recommend turning off data roaming and using WiFi wherever possible.

Check out our updated Roaming blog page for even more info on how you can get set up for roaming, as well as the full range of options you can use to keep on top of costs whilst you’re away. Please let us know in the replies if you have any Roaming tips, or tell us about where you'll be visiting!

* Fair Usage Policy applies
** For Go Roam in Europe destinations, it costs £2 for 24 hours. 
For Go Roam Around the World destinations, it costs £5 for 24 hours. 
For Go Roam Around the World Extra destinations, it costs £7 for 24 hours. 

[Revel77]

Hi ,

My contract is from July 2021 so I have roaming included.  However, I am travelling to a go roam extra destination (Egypt).  I am happy to turn data off but I may need to receive calls and texts when I am there.

I am very confused as to my options.  The old price guide suggests I will pay £1.25 per minute to receive a call.  In my account I am given an option to buy a 5 day RTW extra pass (but no other options).  I would be happy to pay the £7 per day for those days that I use the phone but is that even an option on my old contract?

What will I be charged if I turn the phone on but data roaming off and receive a call?  What if I divert the call to voicemail (someone told me I still pay).  

Thanks,

Rebecca

[PeteG]

Hello, Revel. 

Welcome to the Three Community. 

Are you sure you haven't renewed your contract since then? The Go Roam Extra Add On isn't normally available for the older plans. If you're unsure, it might be worth speaking to the Support Team on chat or by calling in order to get them to confirm which plan you are on. 

Pete.