3g shut down emasculating 4g phone's calling abilities

Geluk · 3 weeks ago

In Oct 22 bought a NOKIA 4g phone for my wife to prepare for 3g shut down.

Today I find it can only do texts, not calls.

3 CHAT advise VOLTE must be enabled; phone was sold by AMAZON as VOLTE

enabled. It clearly isn't as there's no VOLTE options in settings.

My 4 year old MOTO smartphone hasn't got VOLTE capability but works ok.

Strangely recently saw YOUTUBE VIDEO on how 3g switch off in Australia is causing grief.

https://www.youtube.com/watch?v=RPlTz-3estM&pp=ygUnM2cgc2h1dCBkb3duIGluIGF1c3RyYWxpYSBjYXVzaW5nIGdya...

linewait · a week ago

Hi @MichaelP

I followed these steps on my Xperia 1ii and nothing changed (except me having to re-enter all my wifi passwords). I expect the same will be the case for the 10ii.

Can you clarify whether or not VoLTE relies on something being enabled at the phone company end?

The page here on the Sony website implies that it does - if 4G calling or VoLTE isn't available in the settings it says to "contact your network operator".

View solution in conversation

linewait · Monday

What a mess 4G is, if there is no universal protocol.

If what you say is correct, I think we have to assume that 3 could make 4G calling possible on my phone model if they wanted to (presumably based on a commercial calculation), but have decided not to.