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on 09-09-2024 10:35 PM
Hello, thought out the beta of iOS 18 there has been no support from there for RCS messaging. Now the final has been released when three be supporting RCS on apple for their customers.
on 09-23-2024 07:30 PM
Hello, Lukiee24.
Generally that's not something the team would look at as a route to offering a free cancellation. While the network will do their best to meet any reasonable needs from customers, ultimately it's the networks job to provide what was offered.
As you're posting this hear, I'm assuming you're referring to RCS messaging not yet being available at the moment on iOS devices. It was never something that was offered as a part of the agreement or contract you took, and isn't part of any of the agreements we currently offer. While I can appreciate it might be something you need, it's not going to be grounds for cancelling the contract.
Pete.
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on 09-17-2024 04:30 PM
Give them a break guys, they'll get it done almost as fast as they have eSim and Visual Voicemail support. So any minute now...
on 09-16-2024 07:19 PM
Any update on RCS support? I too now get Visual Voicemail which is awesome! About time considering it was originally announced for the original iPhone! 🙂
on 09-17-2024 12:24 PM
Hey @rctneil,
As mentioned by @JonathanB, we're currently working with our partners on this, and hope to be able to support this service for our customers soon.
We'll be sure to keep you updated on any changes in the future.
Thanks,
Kate
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on 09-17-2024 10:10 PM
I think you have a responsibility to report a time scale.
on 09-18-2024 11:55 AM
Hey @Lukiee24,
I completely appreciate that there are many keen customers awaiting this service, we'll be sure to provide an update as soon as we're able.
Thanks,
Kate
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on 09-16-2024 03:09 PM
on 09-16-2024 03:09 PM
iOS 18 official release is in 3 hours. I have the RC build, visual voicemail seems to be working on iOS 18 😊
on 09-17-2024 03:27 PM
I did not think Three supported Visual Voicemail?
RCS still not working, Official iOS 18
on 09-20-2024 05:34 PM
I think 21535 means live mail - ( we can only keep hoping for visual mail )
09-24-2024 04:37 PM - edited 09-24-2024 04:39 PM
Might be a hit and miss thing but my visual voicemail also works (which is funny since Three support keep telling everyone even today that they have no plan on bringing it to the iPhone on their network) along with the live transcript since updating to IOS 18 tho may have something to do with me setting it up as US English as the preferred language