Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
HiI recently took a contact out with three on the 23.11. 23. I requested my PAC code and done all I was meant to and my number was not transferred. I have called your team several times and chatted online and they have said there is an error. I have ...
I'm a Pay as you go customer Last Friday lost internet connection now I can only get the 3 network home page and all my credit has disappeared..what's going on I'm a jobseeker and I can't access my emails what the he'll is going on !
My voicemail has been restricted and I have contacted the Chat Team several times and also been into the store and nobody seems to be able to resolve it, can you help?
My phone number was ported from Vodafone on 29/11 to Three but I am unable to receive calls. When people dial me says “incorrect number”. I have tried chatting with 3 daily online, but getting no joy at all, and suspect it is a split port issue. Was ...
My phone will not connect to local network. I have roaming on. I have swapped from no spend cap to £50. I do not receive the text to confirm this has happened. I do get the rate advice text.
For over a year now there have been constant issues with the internet speed of my 5g broadband hub. usually above 30/40mbs which is doable for my needs (even though it used to 150mb+ consistently), but combined with the reduction in overall speed, I ...
Can anyone tell me what the point in Wifi Calling is, it never works for me. I think I have seen the wifi calling logo a handful of times in the last year.
After today's outage I received a text saying I have used 100% of my Shared Mins. I am not on a shared plan or a business plan. I am on the same personal plan that I have always been on and do not share minutes.I received another message saying I hav...
Thank you for your hard work in getting our beloved Three network up and running again I bet you guys have had a tough day of it.But yeah happy to say that all x4 of our three mobile accounts in Gloucester as of around 8pm 1st December ,are now singi...
Hi there, my spend cap should’ve been set to £0, and has been since the start of my contract some years ago. I got a text today saying that I owed three £99,999 for out of allowance expenses, but when I look at my allowances on the app it shows £0 ou...
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