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Apple IOS 18.0 RCS Support

Lukiee24
Regular

Hello, thought out the beta of iOS 18 there has been no support from there for RCS messaging. Now the final has been released when three be supporting RCS on apple for their customers.

28 REPLIES 28
Lukiee24
Regular

Can I ask a contractual question. As your not able to provide a service which I need can I opt to end my contract without penalty?

PeteG
Community Support Team
Community Support Team

Hello, Lukiee24.

Generally that's not something the team would look at as a route to offering a free cancellation. While the network will do their best to meet any reasonable needs from customers, ultimately it's the networks job to provide what was offered. 

As you're posting this hear, I'm assuming you're referring to RCS messaging not yet being available at the moment on iOS devices. It was never something that was offered as a part of the agreement or contract you took, and isn't part of any of the agreements we currently offer. While I can appreciate it might be something you need, it's not going to be grounds for cancelling the contract. 

Pete. 



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apbarratt
Fledgling

Give them a break guys, they'll get it done almost as fast as they have eSim and Visual Voicemail support.  So any minute now...

rctneil
Regular

Any update on RCS support?  I too now get Visual Voicemail which is awesome!  About time considering it was originally announced for the original iPhone!  🙂

KateS
Community Support Team
Community Support Team

Hey @rctneil,

As mentioned by @JonathanB, we're currently working with our partners on this, and hope to be able to support this service for our customers soon.

We'll be sure to keep you updated on any changes in the future.

Thanks,

Kate



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Lukiee24
Regular

I think you have a responsibility to report a time scale. 

KateS
Community Support Team
Community Support Team

Hey @Lukiee24,

I completely appreciate that there are many keen customers awaiting this service, we'll be sure to provide an update as soon as we're able.

Thanks,

Kate



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Anonymous
Not applicable

iOS 18 official release is in 3 hours. I have the RC build, visual voicemail seems to be working on iOS 18 😊

yakuzah
Fledgling

I did not think Three supported Visual Voicemail?

RCS still not working, Official iOS 18

Clever-Trevor
Established

I think 21535 means live mail - ( we can only keep hoping for visual mail )