Calling Abroad

[Frenchfries1971]

Hello.  I pay £10 extra/month be being able to call my mother in France on her mobile and it has been working flawlessly until October.  Now there is always a 5s delay making a conversation completely impossible.   The first one or two ring tones sound like the French one but after that, they sound like you are calling in the UK and then the call is ruined by this delay.

Help.

[jr0]

I'd would talk with three support.
Bear in mind this could be something on the French mobile operator. Do you experience similar problem when calling another french number?

Can you clarify if your mother has french mobile number (+33) and operator or a 3UK number and therefore roaming in which operator.