DISILLUSIONED New Three Customer.

[Geordie_Steve]

Mainly a cost decision, I recently moved from Vodafone to THREE and have not only found the connection jumps back and forth between 4G and 5G., but ALSO the THREE call clarity is a lottery, 65% of the time it works as it should, then the other 35% the call quality is very poor ie only hearing every other word, so much so, I have to go stand in the garden and even that isn't 100% guaranteed... 

Even though i don't accept the very poor service i get from my THREE broadband, I can understand the poor connection (5G is not wired). BUT making calls, should be at least equal to Vodafone, but it's not!!

[MZone]

As with all networks depends on where you live, how many masts in your area, how many people using them at the same time. Vodafone is shocking in my area. 

[Geordie_Steve]

Comes across as patronising 

I would not call the middle of Berkshire a poor connection area. It was reported as a strong Three 5G area, before I took out the contract..

[MZone]

Not trying to be patronising so apologies if it came across like that.

I do feel your pain. You should try living in rural North Wales. I have to have 2 SIM’s to make sure I have some sort of signal when out and about.

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