We are currently abroad in the US and have purchased sims (have done so times before). My partner has a 60gb one which has been working fine, yet today has suddenly just stopped working. We have been here just over a week & has been working fine up until earlier this afternoon. He has only used just under 12gb data out of the 60gb.
We have reset phone, turned data off/back on, turned phone off/back on, aeroplane mode, taken sim out and put back in…. Still nothing. We have used Three sims before in the US and have only ever had issues making calls whilst abroad (can’t ever do so despite being told we can) yet this with data is a first.
He can go on apps and it ‘uses his data allowance’ but nothing recent actually loads/message come through for him.
Is there anything else we can try?! We are relying on his sim for data which is why he bought the 60gb one as out here for 3 weeks on road trip.
