Network

How to ensure your phone is ready for the 3G switch off

We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

Best solution 4G often claims to be on but doesnt work

As the title says really. I find very often my phone shows as connected to 4G but when you try to use anything on the Internet (browsers, apps, speed tests etc) they just don't work. I first noticed this at my work where coverage seems to come in and...

Best solution Three mobile offer

Been given a text and now an email allegedly from Three about the offer of a new Moto g mobile as the old 2G network is shutting down is this a genuine offer from Three??

Network problem

Hii, it’s Nawab and i lives in windsor street,L8 *** The internet speed is not good in this area. It takes ages to play youtube or other streaming apps. Some time it seems, i am wasting money for the plan if I can’t use it. I would likt to request yo...

Unable to send SMS

Hi, I was late paying my bill and I was cut off, since being connected again (paid my bill and been connected again for 2 days) I have been unable to send SMS messages to anyone. I get the red exclamation mark and an option to try again but it doesn’...

Broadband

my Three Broadband number is 07********* We applied for Three Home Internet at the Maidstone branch about 8 months ago. They said to try it for a month, and if you are not satisfied, return it. At the end of a month we returned it, we don't use THREE...