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on 09-19-2024 12:06 PM
Hi,
Today, I have a message stating disconnected from network.
No option to make calls.
There is over £11 credit on the phone, PAYG.
Any help, appreciated.
on 09-20-2024 09:28 AM
Hi,
Still cannot make calls!
Any attempt to make a call is followed by out of service area message.
Phone Model: Samsung Galaxy Alpha.
Also, phone software is up to date.
Thanks, in advance of resolving the issue, respectively.
on 09-20-2024 07:47 PM
Hello, there.
That's not so good. Does texting and your mobile data work OK?
Pete.
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on 09-21-2024 01:09 PM
Hi,
I can still recieve texts.
I checked with technical support via the Live Chat yesterday:
I was told that my Samsung Galaxy Alpha phone is not compatible
with the Three network, although apparently a 4G phone, does not have VOLTE
Calling.