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on โ04-24-2023 09:51 AM
Hi Everyone,
Weโre aware that a number of customers have not received yesterday's test alert. Weโre working closely with the government to understand why and make sure it doesn't happen when the system is in use.
There's been a few threads created about this subject since yesterday, so I'll merge these together under this one.
JonathanB
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on โ04-24-2023 02:47 PM
Following the emergency alerts test yesterday, weโve been working with the government and have identified a technical issue that meant some of our customers didnโt receive the alert. This morning our engineers deployed a fix meaning there will be no issue with future alerts.
There are no plans to run the test again, but Sunday's activity means an issue was identified and in a real emergency we can make sure everyone across the country gets an alert.
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on โ04-23-2023 11:59 PM
Today was supposed to get alarm at 3pm havenโt received anything for some reason
on โ04-23-2023 07:53 PM
No Emergency Alarm received in the Hinckley Leicestershire area today .
on โ04-23-2023 09:09 PM
The Cabinet Office are apparently looking into why a lot of people didn't receive it.
on โ04-23-2023 05:39 PM
No one on the 3 network family and friends in Staffordshire recieved the 3pm emergency alarm today
on โ04-23-2023 07:42 PM
Apparently it was only pushed through the 4G/5G networks so maybe your phone was on 3G?
I didn't get it either but my phone was switched off and was on charge.
on โ04-23-2023 06:02 PM
It has something to do with levelling up.
on โ04-23-2023 07:40 PM
๐คฃ
on โ04-23-2023 03:31 PM
Well I never received any alarm notification at 3pm, Iโm connected to 5G ๐คท๐ป
on โ04-24-2023 09:00 AM
Me neither. How do you report it?
on โ04-24-2023 09:09 AM
Don't bother 3 and Michael Gove, I assume it's him or perhaps the honorable member for 1888, are aware that there are issues and will sort it. Sorry, it's really difficult to type whilst tongue in cheek and trying not to laugh.