Getting peed off

[Ian_M]

• (Mind my language) I'm now really getting pissed off with Three they can't even king fix a king mast in king 4 months 😤 its really annoying that one I'm getting like 350 down then it drops to 0.8

[sc1999]

Does the shop have mobile or fixed line broadband? 3 do sell phones areas of poor coverage and I know that feeling.

[Ian_M]

It's a complete mystery to me that Three doesn't even know what works are going on or how long works will take like where I live in the SE18 area of London in the morning it's fantastic over 500Mbps then around 7:30am it crashes to less than 1Mbps and this as been going on for over 3 months 

[Ian_M]

Download speed just went from 300 to 0.01 but if I walk 30 metres up the road it goes beck to around 300 now why isn't that mast over subscribed 

[Ian_M]

If Three can't handle all their customers they shouldn't have been allowed to set up Smarty or Superdrug mobile or sell capacity to mvno's like ID mobile 

[sc1999]

I agree with Geluk. I had this problem with EE which is why I left them. You are in a densely populated area and at 7.30 people are getting up and businesses are logging on. It seems that your cell is oversubscribed and Three needs to build more which takes time.

[Ian_M]

Well it's getting worse Sunday 9th July 9:54 test 0.15 just a coincidence that when I do the test near the Three shop it's never below 300

[Geluk]

Google "broadband contention".

[sc1999]

Please remember that this is a public forum.

Where are you, have you spoken to 3? Ignore 333 and try to chat with the social media team as they can get engineering involved. 

[Ian_M]

I've realised the problem before the works start on the mast at around 8am I'm getting between 300 and 500 download on 5G but at around 8am it crashes to 0.45

Ps You said talk to a engineer so three doesn't know when works are being carried out