Network

How to ensure your phone is ready for the 3G switch off

We’re phasing out our 3G network and aim to switch it off by the end of 2024. It’s a good time to make sure your settings are correctly enabled, to make the most of our network. How to ensure your device is 4G ready If using a dual SIM phone, check ...

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

Horrible connectivity

I live in Hackney in London and I get connection speeds of less than 1Mbps. I have tried my best to survive, but I don't think that I want to go through the hassle any more. I have just tested O2 and I get 70+Mbps connection at the same location.Howe...

I have brought the roaming in Portugal but it’s not active I have tried everything and all the live chat is doing is giving automated replies and not actually helping nothing at all.

Why has my mobile data not renewed when it expired 8th june 24 and today is the 9th

Mu mobile data expired 8th june 24 today the 9th june my data has not renewed

Not seeing signal expected

I've recently moved house and purchased a 4G hub to provide my Internet.The Three signal checker stated I should get excellent signal.I have the hub in my conservatory next to the window and it only gets 2 sometimes 3 bars.As for my phone, indoors it...

Network

Hello i have an question i have debt that has not been paid yet and i was just wondering how much i need to pay for it to be connected again and not suspended and disconnected from all text and calls .

No Service

The network always been slow and bad!! but this week i have been suffering with no service continuouslyHas anyone else had this happen?

Esim

I requested for a digital esims and got the code and after put the code in to the phone to download the digital esim it comes up saying cants connect to the network so is there any problems to why it's doing that instead of downloading the esim on to...

Unblock adult content

Please am not getting access to adult content . I tried logging in my card details but it’s not working so kindly assist me or give me access

Calls keep dropping and losing connection

It is now becoming extremely frustrating making or receiving calls. After 5 mins or so the call drops and when connecting again it drops again and again. Last time I spoke to Three they said they were doing some repairs in the area, but these are n...

Why is my mobile network so bad all of a sudden? RM11

I don’t know if it’s because they’re phasing out the 3G networks, however, I can’t seem to get good signal in certain areas anymore. It’s so frustrating, usually I’d have great signal but now I have to look for public WiFi to get anything done while ...