I got a text from you last week informing me that you intend to switch off the Home Booster Signal box saying they are no longer needed. Well I’m sorry to say I need mine as without it I don’t get a signal, even with WiFi calling enabled on MY phone which goes through my broadband provider (not 3), I’m really stressing at this as I NEED my phone. Your customer service agents just didn’t understand what I was trying to say, and when the first one INSISTED that I turn off the booster box myself I’d still have the call to him. I didn’t, the signal disappeared and so did the call. If you switch it off, I will have to leave 3 (been with you for 7 years) and I’m in the middle of a sim only contract, which I refuse to pay to get out off.
Help!
