Network

Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.

cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to ensure your phone is ready for the 3G switch off

We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity;   1. ...

JonathanB by Community Moderator
  • 42286 Views
  • 26 replies
  • 3 likes

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

JonathanB by Community Moderator
  • 15022 Views
  • 2 replies
  • 5 likes

WiFi calling not working on Samsung Galaxy A55

Hi all, I have been searching on the multiple posts on here about this topic, but nothing has helped.As the title says I have a Samsung Galaxy A55, its unlocked and has the latest updates done on the 5th of March (Android version 16, UI version 8.0)....

Wifi calling not working with talktalk broadband

I have just changed from BT Broadband to full fibre broadband with Talktalk. My S25 ultra and my wife's S23 ultra now don't work with WiFi calling. The only thing that has changed is the router. Can anyone suggest a solution to this issue. Cheers 

Unable to receive/make calls when connected to vodafone wifi

We're unable to make or receive calls when connected to wifi at home, we have to turn off wifi in order to make calls.Both have iphone 17, vodafone broadband and Three ultimate phone contracts.IOS 18, network Three 64.2. Calls via whatsapp or messeng...

Never a Three signal in London

Why can I never get a Three signal in central London? It’s not been too much of a problem until today when I couldn’t even get maps and needed them to find my way. High 4G bar, no signal. Same with my wife, also on Three. No nonsense answer from Thre...

PAYG and VoLTE on a Galaxy S10e

Using the Wifi Calling app and it is saying that because switches are greyed out VoLTE provisioning is not available.Is it anything to do with being on PAYG?  Or is anything to do with our 5G mobile router using a Three data SIM 

WifiCalling-1.jpg
Free by Fledgling
  • 1205 Views
  • 5 replies
  • 0 likes

WiFi calling.

Can someone please tell me when WiFi Calling will be fixed in my area! (Tower Hamlets). Been three weeks since I discovered this issue and still no fix, I’ve heard it’s been going on for a lot longer. I can’t make or receive calls in my own flat beca...

stanw21 by Fledgling
  • 1572 Views
  • 4 replies
  • 0 likes

WiFi calling

I am using an iphone16 promax and for the past couple of months I have not been able to use WiFi calling. I have very little signal inside my home and need WiFi calling. I am disabled and need to be able to make phone calls. with WiFi calling turned ...

Slangley by Fledgling
  • 2407 Views
  • 7 replies
  • 0 likes

WiFi calling not working

I've an iPhone 16 Pro running iOS 18.6.2 with Three 64.2 and WiFi calling doesn't work on my Community Fibre internet. I cannot make or receive calls. As soon as I disconnect WiFi it works. Anyone else? Is this a Three issue or a Community Fibre issu...

Musgrave by Regular
  • 7898 Views
  • 30 replies
  • 3 likes

Appalling connectivity in Cumbria

Every time I visit Cumbria I might just as well not take my phone . Connection/ service availability is essentially zero even in the middle of Keswick . Absolutely dreadful, I was with Vodafone previously which was infinitely better . With the merger...

Tmatty by Fledgling
  • 1749 Views
  • 1 replies
  • 0 likes
Labels