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Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.

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How to ensure your phone is ready for the 3G switch off

We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity;   1. ...

JonathanB by Community Moderator
  • 15870 Views
  • 22 replies
  • 2 likes

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

JonathanB by Community Moderator
  • 6101 Views
  • 2 replies
  • 3 likes

EE provide this service: why not Three?

There has been another outage in my home postcode today. As I rely on data and calls for my job I am substantially out-of-pocket. Again. When I was with EE in the past, they always texted in advance of any planned maintenance (and today's outage is p...

Terminating Contract

We have five contracts with Three, my husband, myself and three children. The network has been awful for well over a year now and we cannot use any of our mobile phones in a number of locations throughout the UK. We are terminating three out of the f...

Best solution Unable to dial out on iPhone, but able to receive calls

For the past week the two of us have had intermittent failure of our two different iPhones to dial out.  They will dial out if they are both turned off and restarted, only to fail again a few calls later. They will receive calls.  This failure to dia...

Best solution I need new phone and tablet

My phone contract I need new phone and tablet new live it debility laws network thank you bye   

Yassin44 by Fledgling
  • 276 Views
  • 2 replies
  • 0 likes

Best solution Connection dropoff in Kingsclere

Alright, let's begin with some context: When I signed my 3 contract back in 2023, connection speeds where I lived were decent for a countryside village that relies on one local transmitter for most of its networking needs. Prices were cheap (and stil...

Naidvar by Regular
  • 441 Views
  • 4 replies
  • 0 likes

Best solution 4G connection droping

I have an MF286D router and a B535-333 router which I use as a backup for testing if connection issues are my end or network based.Where I live is in a very rural area and of left to their own devices these routers will both connect to band 20 with a...

WHY IS 3 NETWORK SO RUBBISH AND UNRELIABLE

WHY IS THE THREE NETWORK SO RUBBISH, THE SIGNAL IS VERY POOR AND UNUSABLE IN CORNWALL. IT STATES 4G SIGNAL BUT WONT MAKE CALLS OR CONNECT TO INTERNET AND YOU CANT EVEN GET ANY SIGNAL TO CONTACT 3 EITHER. I DO NOT SEE WHY WE PAY FOR A SERVICE THIS USE...

32119 by Fledgling
  • 988 Views
  • 5 replies
  • 6 likes

three 5g hub issue

i am having a few issues with my three 5g hub, the hub is located at a top bedroom windowsill and i'm getting speeds as low as 10 mbps download and 0.2 mbps upload and the wifi keeps disconnecting and reconnecting in its own time. i have checked my l...

Three network Call centre scam

Hi,I am here to talk about a huge scam i have used three network for 15 years and for the last three months i have been trying your call centre and they had on of the worst service in my hole life i have lost  around £550! i will not be using this se...

jannik by Fledgling
  • 369 Views
  • 1 replies
  • 1 likes

Data pack

Data pack monthly unlimited 

Kudret by Fledgling
  • 242 Views
  • 1 replies
  • 0 likes
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