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Misleading contract

Davidardo
Fledgling

I signed a new contract sim only on April I was told when asked that they will be no roaming charges now I realised when in Europe three network is charging me £2 per day van i cancel the council for misleading contract information?

1 REPLY 1
PeteG
Community Support Team
Community Support Team

Hey, Davidardo. 

Welcome to the Three Community.

It's disappointing to hear that you weren't made aware of the changes to the roaming features. It's something that's usually tied into the scripted information the adviser would run through while setting up the contract. 

I'll send you a PM with some additional information on it, hopefully that will help. 

Pete.