Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
I am having constant frustration about constant network breaking up when am on calls. My complaints at three mobile communication office didn't come with any solution. I changed my handset to Samsung 5G but there is still no different. This nightmare...
I have 5g broadband for streaming TV but for 6 days now it hasn’t worked. It’s been working fine for 5 months but I’m told they’re ’upgrading’ the local mast. I’ve been quoted 3 dates for it to be fixed but it’s still not working after 6 days. Are...
How to activate mms messages on my Samsung a14
Using the Wifi Calling app and it is saying that because switches are greyed out VoLTE provisioning is not available.Is it anything to do with being on PAYG? Or is anything to do with our 5G mobile router using a Three data SIM
We are currently in Europe using a pay as you go SIM card with 40gb data pack purchased (38gb still available). Yesterday afternoon our phone suddenly stopped working unable to connect to the local network saying there was no SIM card in the phone. ...
Fell for the sales patter from instore assistant managerwent in with a happy ID MOBILE phone sim unlimited data and would just iphone hotspot at homecame out with THREE 5G home hub and THREE phone sim unlimited data for existing phonepromised no chan...
Around July 2025 I added a x2 10gb data packages to my account as I was running out of data. I knew these would auto renew and would cancel them when I entered my next billing month.However, upon trying to remove these, I am unable to. Either via the...
I’m experiencing the exact same problem. It’s been a while now and no one seems to care. The issue I face is in four locations: Park Row, Wellington Street around the train station, Boar Lane and the Hyde Park area. It’s a shame that Three UK isn’t ...
I've been with Three over 20 years, at my home location there is no Three signal however there has always been a strong Vodafone signal, the tx antenna is located a few hundred metres away.I received a text 10 days ago from Three saying that the netw...
Joined three and as others have said my old number hasn't ported after giving them my pac code.I'm now in limbo with a temporary number because of this, they say I've got to wait another 72hrs.Not a very good start to my time with three!
