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Mobile data temporarily turned off by operator

RobDee
Fledgling
  • Have this morning received the following notification  "mobile data temporarily turned off by operator for SIM 1". I have a Samsung A55 and have tried restarting phone and resetting mobile network to no avail. I have plenty of my data allowance left. Can anybody help?
3 REPLIES 3
JonathanB
Community Moderator
Community Moderator

Hi @RobDee,

This could be indicative of planned maintenance, a local outage, or congestion in your local area. Are there any issues showing on the Network Status Checker?

Thanks,
Jonathan



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.


Hurryhome
Fledgling

At a large public event, circa 50,000 people in attendance,  I received the same message. I assumed it was to protect their network  due to the high demand for data and calls. EE seemed to cope, slow but present.

MZone
Maestro

Are you abroad by any chance? If not you can contact Customer Service here.