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Mobile data temporarily turned off by operator

RobDee
Fledgling
  • Have this morning received the following notification  "mobile data temporarily turned off by operator for SIM 1". I have a Samsung A55 and have tried restarting phone and resetting mobile network to no avail. I have plenty of my data allowance left. Can anybody help?
3 REPLIES 3
MZone
Maestro

Are you abroad by any chance? If not you can contact Customer Service here.

Hurryhome
Fledgling

At a large public event, circa 50,000 people in attendance,  I received the same message. I assumed it was to protect their network  due to the high demand for data and calls. EE seemed to cope, slow but present.

JonathanB
Community Moderator
Community Moderator

Hi @RobDee,

This could be indicative of planned maintenance, a local outage, or congestion in your local area. Are there any issues showing on the Network Status Checker?

Thanks,
Jonathan



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